Frequently Asked Questions:

If your question is not listed below or need immediate assistance, please send an email to help@createdbydig.com to get a quick answer!

General Information:

  • Unfortunately, we have begun to have issues with people impersonating our business. Luckily anyone who has ever sent money has gotten it back through filing a fraud claim with their banks. If you believe you may have sent money to a scammer, contact us & your bank as soon as possible. To prevent this from occurring we have a couple of tips to verify it’s us:

    All of our emails will be sent from the domain createdbydig.com. Check if the email has @createdbydig.com at the end of it (EX. help@createdbydig.com, tattooinfo@createdbydig.com, etc) ENSURE YOU THOUROUGHLY CHECK! Scammers will attempt to match our domain.

    You can always ask by emailing help@createdbydig.com or tattooinfo@createdbydig.com & we will verify if it is us.

    You can always DM @createdbydig on Instagram & we will verify if it is us (Response is typically slower due to flooded inboxes)

    We will never DM or message you over any social media requesting money or bookings. All booking links or payment requests will be made over email from the two email handles listed above.

  • Definitely- I only have room for you and 2 other guests at maximum, but I would love to meet your friends and family.

  • Yes! There are not stairs required to get to my studio.

  • There isn’t an email list, but there is a broadcast channel on the @createdbydig Instagram that updates all followers as new availability & info comes out

  • For swirls, unfortunately not. For all other designs, yes! I sell tattoos tickets based off of how long the design took to create. Simply send an email to tattooinfo@createdbydig.com OR help@createdbydig.com for quotes on tattoo tickets.

Booking/Tattoo Information:

  • To book a tattoo, navigate to the “Tattoo Services” section of this website and click the button on the bottom of the page labeled “Book Now”. If the button is not there, then my books are closed! From there fill out the form and me or my staff will get back to you.

  • Yes, as long as the date you are needing falls within my current working hours that should be no problem. Keep in mind my booking is a first come first serve system, once the booking emails are sent, I cannot guarantee your spot.

  • Touch ups are easy! Just message me as soon as you know you need one either on my help email (help@createdbydig.com : Faster) or on my Instagram (@createdbydig) & we’ll find a time to do it!

  • Yes, of course you can! This is your tattoo. Keep in mind that if you’re deciding on a swirl tattoo you will pick your unique swirl on the day of your appointment & we can make changes to it then.

  • If you are receiving a swirl tattoo, I will have tons of fun options for you to choose from on the day of your appointment. If you're receiving a custom design, you will receive it 1-2 days in advance for any needed revisions.

  • I always prioritize what you feel you need at your appointment. With that said, I do allow numbing cream even though I don’t recommend it. Essentially, everyone’s body is different, therefore I cannot assume numbing cream wouldn’t affect the texture of your skin and negatively change the outcome of the tattoo.

  • Within a week of the date submitted. Don’t forget to check your spam folder!

  • No, just be sure to consider if your scar is more sensitive than your regular skin, as sometimes it can be more painful! Also be sure that your scar is fully healed before you have someone tattoo over it.

Payment and Hour Information:

  • To book a tattoo an 50% deposit is required, this will go towards the total cost of your tattoo. On the day of your appointment, I charge my current hourly rate minus the deposit taken beforehand. I take all major credit/debit cards or cash. (For information on our refund policy keep reading below)

  • $200 an hour

  • We unfortunately do not issue refunds. If a tattoo appointment is rebooked with at least seven (7) full days’ notice, then the deposit will be transferred over to the new appointment. If the appointment is rescheduled within seven (7) days of the appointment, or you do not show up the day of, then the deposit will be forfeit as there will not be ample time to fill the spot. (This policy is agreed to and clearly stated here, on our booking request form, and our calendar booking program).

    To learn more about our refund policy, refer to this page: Refund Policy OR email help@createdbydig.com OR tattooinfo@createdbydig.com

  • Yes, if you had to cancel your appointment and gave at least a week’s notice then your deposit will be put towards the next tattoo you schedule.

  • Yes, I will give you an estimated quote before the appointment. This is included in my booking emails if you submitted a tattoo request.

  • Unfortunately, I am unable to do payment plans at this time. Payment must be made on the day of the tattoo.

  • Even though I would love to accommodate everyone’s needs, I am not able to tattoo outside of the hours I have already set.

Giveaway & Sale Information:

  • Winners are selected at random from the comments sections of the applicable Instagram posts. In good faith to those who enter & to keep in line with federal and state laws immediate family, people who live in the same dwelling as employees, co-workers, or related businesses & their subsidiaries will never be drawn as winners even if they enter.

  • Your chances are based on the total submissions made to the giveaway. Adding additional comments of people’s usernames (EX. @createdbydig) may increase your chances of winning as long as they are added in separate comments rather than one large one.

  • Any bookings made that fall within the promotional period & meet any requirements to achieve the discount will automatically have it applied. You may double check at any point over email or in person that the price/quote you are receiving is with the discount.

  • Unfortunately we cannot add the sale after the booking is made. Reach out to us at help@createdbydig.com‍ ‍or tattooinfo@createdbydig.com over email & we can discuss some options.

  • We have no set sale or giveaway schedule.

  • Check our businesses Instagram story for the announcement.

    Additionally, you may email help@createdbydig.com OR tattooinfo@createdbydig.com 14 days after the event end date to receive a full list of the winners & terms

  • The descriptions of our giveaways will always have a link to a full Official Rules, terms and conditions, and ineligibility.

    Additionally, you may email help@createdbydig.com or tattooinfo@createdbydig.com to request a copy of the full Official Rules, terms and conditions, and ineligibility

    Our discount’s full terms are typically laid out in the description of the discount.

If your question is not listed above, please send an email to help@createdbydig.com to get a quick answer!